Starbucks in North Carolina

"Brand new location with Starbucks newer open concept. Aside from the nice, roomy lobby, they offer a double drive thru. While this may seem little to some, the other locations have very dangerous traffic flow - so this change is very welcoming. The staff has been very helpful and kind. They have a great attitude and really want to focus on the customer experience."

"I come by kinda often to this location. It's always busy and they seem understaffed. Everyone is usually busting their buts but there is a couple people I see that will just watch the others as they are drowning and not help. Very nice and friendly though. Other customers here are straight up crazy and makes me embarrassed to be one. While waiting the other day I overheard a lady talking about how she lies and purposely causes issues at this store for free stuff and because she doesn't like the staff variety(she actually used a lot worse words). I've also watched people not listen to a word the workers are saying and just flip out over nothing and yell at them like they have control over the prices or rules they have to follow. Some guy the other day said to his buddy they were gonna follow out an employee and hit them with their car if they wanted a break that badly. The worker had been making drinks nonstop for like the whole 6hrs I had been working in the corner. Like what the heck is wrong with some of y'all grown adults acting like coffee is the end of the world. Or even you can't use your eyes and critical thinking and see that the drive thru is wrapped around the building so it's probably gonna be a wait or if the app says 30 mins like it's done to me it's gonna be 30 mins. One customer was harassing an employee to turn off online ordering and when he told her they can't without approval because they'd get fired she said they all should be fired then and tried to grab their tablet things they use or whatever it is. I work in food service too so I really get the struggle, the crazy ones all come out at starbucks and will say some of the most heinous crap and they're expected to smile and nod at it. I hope I see some of these customers at my work and they'll see how no one else actually tolerates this. Like some people have actual issues in their life that they work through like adults instead of flipping out on retail workers."

"Took my grandma to Starbucks to get a frap after a rough day. The drinks were good and didn’t take too long. The service was really good. Corey took extra time with helping my grandma pick her drink which I was really thankful for. We’ll be back."

"Easy to get in and out when you are ready for your coffee fix. I love this time of year because I'm addicted to the pumpkin cream cold brew! If you haven't tried it, and you like pumpkin, you need to try it! The pumpkin cream cheese muffin is great also!"

"Just had the best experience at this Starbucks location. I’m a frequent Starbucks drinker and usually just get my order and move on. But today one of the baristas wrote “you’re amazing” with a heart on my lid and honestly it just made my day. That small act of kindness went a long way for my day. Thank you Bri! Y’all are awesome!"

"I travel WNC , East TN , and SW VA weekly for work and this by far my favorite Starbucks. Staff is the friendliest of any Starbucks I’ve ever been too. Mobile orders are always correct and done quickly. Hickory must have a lot of Karens for this store’s rating to be below 4.5."

"First time having Starbucks in the South and we were pleasantly surprised. We are used to Seattle area Starbucks and the coffee there was always bitter. Not here! Great coffee and service. We also ordered the cheese danish and were expecting it to be the suger plum cheese danish, but it was plain cheese, but it was good anyway. We will be back!"

"Great experiences at this Starbucks! Never had a bad experience. Coffee is always good, their cheese danish and muffins are really good. The employees are always so nice! Definitely will continue coming here!!"